Help and Advice
What services do you offer at Walker Family Funerals?
At Walker Family Funerals, we offer a range of services to help guide you through the funeral process. These include:
Traditional Funeral Services
Cremation Services
Memorial Services
Pre-Planning and Pre-Paid Funerals
Customised Service Packages
Can I pre-plan and pre-pay for a funeral?
Yes, we offer pre-planning and pre-paying options for your funeral. Pre-planning allows you to make your wishes known, and pre-payment ensures that your loved ones are relieved of financial burdens when the time comes. Our funeral staff will walk you through all the available options to create a plan that suits your needs.
How do I begin the process of arranging a funeral?
You can begin the process by contacting our funeral home directly, either by phone, email, or through our website. One of our compassionate funeral staff will guide you through the process and help you make all necessary arrangements. We’re here to assist you at every step.
What if my loved one has passed away at home or in a hospital?
If your loved one passes away at home or in a hospital, contact us immediately. We will assist with transportation and handling all necessary documentation. Our team is available 24/7 to help with immediate care and to answer any questions you may have.
Do you offer cremation services?
Yes, we offer a variety of cremation services, including traditional cremation, direct cremation, and cremation with a memorial service.
What if I need financial assistance or have questions about funeral costs?
We understand that funeral expenses can be overwhelming. Our team can provide a detailed estimate of the costs and help you understand your options. Additionally, we offer flexible payment plans through Afterpay to help manage the financial aspect of funeral arrangements.
Can I hold a service at your funeral home?
Yes, we offer several chapels and spaces for memorial and funeral services. Our facilities are designed to provide a comfortable and respectful environment for families and guests. If you prefer a different location, we can also arrange services at a church, cemetery, or another venue of your choosing.
Do you provide grief support services?
Yes, we offer grief support resources for those who need help coping with loss. We provide access to counseling, support groups, and informational materials to help you and your family through the mourning process. Our staff are always available to lend a listening ear or direct you to local support services.
What should I do if I need to contact you after hours?
We are available 24/7 to assist you in any way we can. If you need immediate assistance after hours, please call our emergency contact number, and one of our staff members will be ready to help with any urgent needs.
Can I personalise the funeral service?
Absolutely. We encourage families to personalise services in a way that honours the life of their loved one. You can select special music, build an altar, put on a live music gig, readings, and even create a video tribute or photo slideshow. We also offer a wide range of coffins, ways to decorate the room and ceremony space, urns, and memorial keepsakes to help reflect the unique personality and interests of your loved one.
How can I make arrangements online?
We offer the ability to make some arrangements online, such as pre-planning, purchasing memorial products, and scheduling consultations with our funeral directors. For more complex arrangements, we recommend scheduling an in-person meeting or a phone consultation with one of our team members.
How do I contact Walker Family Funerals?
You can reach us by:
Phone: 0499874344
Email: info@walkerfamilyfunerals.com.au
Address: 2/2 Carson Road Malaga Perth WA 6090
Additionally, you can fill out the contact form on our website for general inquiries, and someone from our team will get back to you shortly.